If for any reason you are not fully satisfied with any item purchased from soulfireapparelco.com we are happy to accept your return for a full refund.
- Returns and exchanges are free for all customers within the United States.
- Refunds will be issued to the original payment method when the items are received.
- Items must be returned within 30 days of delivery.
- Items must be unwashed, unworn, and have original tags to qualify for return or exchange.
- International customers are responsible for return shipping costs.
- Returns purchase through a gift card will be refunded through a gift card only.
Return for a refund
To initiate a return please email firstname.lastname@example.org with your order number and the item or items you wish to return. Your refund will be issued to the original payment method upon receiving the item. Please allow 15 days for the refund to be processed by your bank.
Return for an exchange
To initiate an exchange please email email@example.com with your order number, item or items you wish to exchange, and new item size you prefer. Your new item will be shipped as soon as the return is received. When your item ships you will be issued a new tracking number via email.
We accept returns from all international customers. International customers are responsible for return shipping.
We do not currently accept exchanges outside of the U.S.